FAQS

FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS
We cover Philadelphia and its surrounding areas with our dedicated Amazon delivery service.
You can track your package in real-time using the tracking number provided by Amazon through their website or app.

We prioritize safety with rigorous training, background checks for employees, and adherence to Amazon’s strict package handling protocols.

Unfortunately, specific delivery times cannot be guaranteed due to route optimization, but you can track your package for estimated delivery windows.
No, our delivery service is provided at no extra cost to Amazon Prime members or customers using Amazon’s standard delivery options.
If you’re not home, our delivery associates will follow Amazon’s delivery instructions, which may include leaving the package in a secure location or with a neighbor.
You can provide feedback or report issues directly through Amazon’s website or app, and our team will address them promptly.
Yes, we offer expedited delivery options for select Amazon orders, providing faster delivery times for urgent packages.
In the rare event of damage or loss, please contact Amazon customer support for assistance, and they will initiate the necessary steps to resolve the issue.
You can apply to join our team by filling out an application on our website or contacting us directly for more information on available positions.

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